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This week I got a late charge on my credit card. So I did what anyone would do, I picked up the phone to fix the issue. However, the experience that followed, we have all lived it through at least once: Press 1 for account information Press 2 for billing

Over the past few weeks, I have been building Oswald, a voice agent for a coffee shop, and improving him with Bluejay. Last week, I moved him from a single prompt agent to a multi-agent workflow with defined sub-agent system prompts. This week I wanted to tackle something deeper: Oswald&

Two weeks ago, I introduced you guys to Oswald, a voice agent I built for a coffee shop problem I kept hearing about across the Bay Area. He started as a single system prompt agent, one set of instructions trying to handle everything at once. This week Oswald got smarter.

This past week, I got to do something really cool. Bluejay, Telnyx, and AssemblyAI got together for an evening of honest conversation about where voice AI stands today. The room was full of people who are obsessed with what they're building. Founders, engineers, developers, who are all trying

Hi, I'm Azfar, and I'll be taking over the newsletter this week! I joined Bluejay as a storyteller just days ago, and the first thing I did was throw myself into actually building my first voice agent. No better way to learn, right? Here's

In college, I read a paper that changed my life. Generative Agents: Interactive Simulacra of Human Behavior (Park et al., 2023). It was written towards the beginning of the Agentic AI era and introduced the idea of placing simulator agents in a sandbox environment to mimic human behavior through their

Today, we launched (LinkedIn, X) our brand redesign by jumping out of a moving plane from 13,000 feet in the air. Why? Because, like us, we want you to jump into the new world of Bluejay :) I want to take this week's newsletter to talk about why

Welcome back, and hello to our new readers! We've grown the newsletter quite a bit since its conception to over 600 Voice AI enthusiasts. We here at Bluejay warmly and excitedly welcome you to the Voice AI community :) As a recap: 1. Bluejay is a testing and monitoring

Welcome back! Here's some food for thought: What if Voice AI is the key unlock to create universally adaptable interfaces for you to control physical objects as will? Google Home. Siri. Alexa. Companies have tried building universal voice interfaces for a while. Though massive companies have thrown millions

Back when Rohan and I were building voice agents for restaurants, we found it tedious and inconsistent to manually test each menu item that our voice agent was supposed to handle for a store. There were around 150 different menu combinations, reservation possibilities, and general FAQs that our voice agent

Welcome back. I took time this week to consider Bluejay's purpose. What is Bluejay? What is our charter? I guess we get the luxury to ponder these questions now that Rohan and I aren't a team of two anymore :) Of course, Bluejay is a testing and

Hi. Hello. Welcome to the first ever Bluejay newsletter. I'd like to set two goals for this newsletter. First, to give you an inside scoop of what's happening at Bluejay and the larger Voice / Conversational AI landscape. Second, and more importantly so, to give you a