Azfar Khan

Last week I was on my phone with my bank trying to dispute a charge. reaching someone, I started thinking about something that had never really crossed my mind before: What if the person on the other end was not trying to help me, but trying to get something out

This week I got a late charge on my credit card. So I did what anyone would do, I picked up the phone to fix the issue. However, the experience that followed, we have all lived it through at least once: Press 1 for account information Press 2 for billing

Over the past few weeks, I have been building Oswald, a voice agent for a coffee shop, and improving him with Bluejay. Last week, I moved him from a single prompt agent to a multi-agent workflow with defined sub-agent system prompts. This week I wanted to tackle something

This past week, I got to do something really cool. Bluejay, Telnyx, and AssemblyAI got together for an evening of honest conversation about where voice AI stands today. The room was full of people who are obsessed with what they're building. Founders, engineers, developers, who are all trying

Hi, I'm Azfar, and I'll be taking over the newsletter this week! I joined Bluejay as a storyteller just days ago, and the first thing I did was throw myself into actually building my first voice agent. No better way to learn, right? Here's